Ozwater'26 Plenary Day 2 Keynote: Tammy Falconer
This plenary keynote examines how artificial intelligence can deliver greater value in the water sector when it is embedded into workflows, roles, and operating models rather than confined to isolated pilots. Tammy Falconer argues that the main barrier to enterprise-wide productivity is no longer access to technology, but organisational design, governance, workforce readiness, and fragmented decision-making. She explores the potential of AI agents, digital workers, and intelligent systems to improve planning, operations, maintenance, risk management, and access to specialist expertise. The presentation calls on water leaders to redesign work around human judgement and AI-enabled support, while establishing clear guardrails, approved tools, accountability, and safe environments for experimentation.
KPMG
